Consultant and Service Experience Feedback

Thank you for your assistance. I had a query on one of my accounts. When calling, the agent was well informed and helpful, they logged my query ticket and within a few days responded via email with the full resolution. I asked a follow up question on email and the response was concise, within an acceptable timeframe and professional, which is a rare quality from Customer service centers and support these days. Itsbrilliant to see customer such exceptional customer service. Thank you.