BT
Botjeetja T

1 reviews | Active since Mar 2021

21 Feb 2022, 12:33

Consolidation with debit orders from different debt provider

i have called in to get my debt consolidated, Today i am informed that is not consolidated was taken for debt review. I have been calling since Friday sending mails spoke to more than consultants still no luck. Not sure i was taken for a ride or their service is not as good as they say.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply21 Feb 2022, 12:35
Official
Dear Botjeetja T

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.