DC
David C
1 reviews | Active since Jun 2023
03 Jun 2023, 12:38
Conradie. Debtors not being paid by Debtbusters from paid up consolidation monthly amount
After joining and told I am fully covered, paying the consolidation amount every month. WesBank is threatening to hand me over for not paying the last three payments. Numerous phone calls to my adviser who is never available but promised that he will get back to me. Now I received email saying I am finally on step 2 of the process. This after I requested my certificate of being under legal consolidation.
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Replies (2)
DebtBusters SA's replyOfficial
03 Jun 2023, 21:17Dear David C,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply03 Jun 2023, 21:17
Official
Dear David C,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DC
David C's updateReviewer Update
04 Jun 2023, 17:55Thank for the commitment. I am currently working in Germany, I will be back on the 1st of July. I am busy doing tests every day. I do appreciate your response.
DC
David C's update04 Jun 2023, 17:55
Reviewer Update
Thank for the commitment. I am currently working in Germany, I will be back on the 1st of July. I am busy doing tests every day. I do appreciate your response.