1 reviews | Active since Feb 2012
Company full of sharks, *****ing with peoples futures.
It's been one year since I have cleared my debt review process with DebtBusters, and my credit records are in a shambles. Their payment distribution system had delayed processing payments that I remitted, on time, to my accounts. Now my credit report is showing me as a late payer which is only a result of DebtBusters' negligence and incompetence.
I have spoken to TransUnion as well as Experian and both parties confirmed that my credit records are still not as it should be. Now there are 13 credit regulators in SA and I suppose this will result in me lodging this same query with each and every one. Each of which takes around 20 business days to resolve.
It so simple for Debt Busters to take your money, but once they need to deliver on what they have you signed on for, they are completely absent and not willing to resolve. I f someone by some chance, calls me back, they will probably recommend I contact the regulators directly, as they've done on the 23 July this year. I'm still not any closer to having this matter resolved.
I could've done this better myself. One of the many regrets I have, is not getting back to Carte Blanche when they reached out to me because of Debt Busters' lackluster service.
I have tried calling them, I have left messages warning of the complaints I am laying, yet no-one is getting back to me.
If you do consider debt counseling, do not consider debt busters. Steer well clear of this company!
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
