K
Kay
1 reviews | Active since Feb 2025
12 Mar 2025, 09:57
Communication sucks
Your call center staff are absolutely amazing. Communication with financial consultant was great during the sign up but once they have the sign up. Communication sucks! I absolutely admit that I have a lot of questions that may seem silly and anxiety about the process but emails go unanswered even for the more important questions. Thank goodness for your call center staff who are friendly, helpful, patient and kind but unfortunately some questions they cannot answer and I need my FC or negotiater to answer.
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DebtBusters SA's replyOfficial
12 Mar 2025, 10:01Dear Kay,
Thank you for sharing your experience with us. We’re delighted to hear that our call center staff has been helpful and accommodating. However, we sincerely apologize for the lack of communication. Your concerns and questions—no matter how big or small—are important to us, and you deserve timely responses and clear guidance throughout the process.
We appreciate your patience and the opportunity to improve our service. Thank you for choosing DebtBusters—we’re committed to assisting you every step of the way.
Best regards,
DebtBusters
Thank you for sharing your experience with us. We’re delighted to hear that our call center staff has been helpful and accommodating. However, we sincerely apologize for the lack of communication. Your concerns and questions—no matter how big or small—are important to us, and you deserve timely responses and clear guidance throughout the process.
We appreciate your patience and the opportunity to improve our service. Thank you for choosing DebtBusters—we’re committed to assisting you every step of the way.
Best regards,
DebtBusters
DebtBusters SA's reply12 Mar 2025, 10:01
Official
Dear Kay,
Thank you for sharing your experience with us. We’re delighted to hear that our call center staff has been helpful and accommodating. However, we sincerely apologize for the lack of communication. Your concerns and questions—no matter how big or small—are important to us, and you deserve timely responses and clear guidance throughout the process.
We appreciate your patience and the opportunity to improve our service. Thank you for choosing DebtBusters—we’re committed to assisting you every step of the way.
Best regards,
DebtBusters
Thank you for sharing your experience with us. We’re delighted to hear that our call center staff has been helpful and accommodating. However, we sincerely apologize for the lack of communication. Your concerns and questions—no matter how big or small—are important to us, and you deserve timely responses and clear guidance throughout the process.
We appreciate your patience and the opportunity to improve our service. Thank you for choosing DebtBusters—we’re committed to assisting you every step of the way.
Best regards,
DebtBusters