CR
Colleen R

1 reviews | Active since Jun 2016

28 Jun 2016, 18:04

Client service

<p>I have been emailing the person who deals with my account numerous times about summons and debit orders I am still receiving even after being under debt review for almost a year now. It's been a month, I am still waiting, e wn followed up the other day with no response. I get horrible calls from creditors during work hours whilst faithfully paying my pda amount each month.</p>

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply29 Jun 2016, 12:20
Official

Hello Colleen ********** ,

We are truly sorry to learn of your experience with us!

Our aim is to provide world class service to our clients in every interaction, it saddens us when our team members fail to impress, such as in your case.

We understand that our Quality Manager has already been in contact with you to alleviate your concern who will be investigating and looking to resolve your query.

Once again, we regret that you have had to experience this inconvenience and assure you of our continued best endeavors on your behalf.

Regards,

DebtBusters

Best regards,

CR
Colleen R's update29 Jun 2016, 19:23
Reviewer Update

Thank you for the quick response.