PM
Patience M

1 reviews | Active since Mar 2015

21 Sept 2023, 11:43

Clearance from credit bureaus

They do not remove your name from credit bureau. I have finished paying all my debts and they all sent me clearance certificates but DebtBusters didn't notify all major credit bureau and the debt review repayments still on my name. I spoke to them, emailed. NOTHING!!! I can't move on or have a good credit score because of that.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply21 Sept 2023, 11:49
Official
Dear Patience,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.