AA
Anna A

1 reviews | Active since Feb 2021

31 May 2022, 12:16

Clearance certificate

I am soo frustrated with debt busters, they don't return calls and my matter hasn't been resolved. I am not indebted anymore and they can't fix my profile, my life is stuck with a flagged credit profile, I have sent through all documents to clear my name but still not done.i have sent through emails to Yonela d she just doesn't reply.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply31 May 2022, 12:21
Official
Dear Anna A

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters