IS
Itumeleng S

1 reviews | Active since Nov 2024

05 Nov 2024, 12:29

Clearance certificate

I was placed under debtbuster on 2022/12/08 so app**** for SA credit check to assist me on getting a clearance certificate because i was not over indebted so this year 2024/06/13 we app**** for clearance certificate till today 2024/11/05 have not got any corporation or help from the debtbuster n they just taking as back and forth and being very rude to us the staff n the management.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply05 Nov 2024, 12:31
Official
Dear Itumeleng S,
 
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.