1 reviews | Active since Mar 2018
Clearance cert not recvd
Hi, I have received a poor service from this company since I joined them. I have paid all my debt and everytime I call to ask for a clearance certificate they say I must give them 2-5 working days I am now into the second week after furnishing them with all the documents necessary but I still didn't get my clearance certificate . This is one of the poor service I've ever experienced they don't even call to update me on the progress. poor service indeed would not advice anyone to join them. :(
Dear ***,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above, we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed, a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters
Dear ***,
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above, we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed, a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters