TG
Thinus G
1 reviews | Active since Apr 2018
09 Nov 2022, 10:47
Changed banking details hell
I have changed banks and filed in requested forms, without any response. The debit order was taken from my old account and obviously failed. I made a EFT and the proof of payment was confirmed recieved by Debt busters. I am stil getting sms to say I haven't paid my premium, but I did pay and send it through on the 28th of October. I am not used with this type of service from Debt busters
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Replies (2)
DebtBusters SA's replyOfficial
09 Nov 2022, 10:49Dear Thinus G
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Best regards,
DebtBusters SA's reply09 Nov 2022, 10:49
Official
Dear Thinus G
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
Best regards,
TG
Thinus G's updateReviewer Update
09 Nov 2022, 12:14It was resolved thank you so much!
TG
Thinus G's update09 Nov 2022, 12:14
Reviewer Update
It was resolved thank you so much!