1 reviews | Active since Feb 2017

17 Aug 2020, 08:50

CAR PAYMENT COMPLAINT

I INFORMED DEBT BUSTERS OF MY UNEMPLOYMENT AND CAN ONLY AFFORD R2000 ON MY PAYMENT FOR MFC. ONLY GO BACK TO ME A WEEK LATER WITH INFORMING ME THAT THEY WILL INFORM MFC AND THE PROCESS THY HAVE TO FOLLOW. STILL WAITING.

THIS IS NOT THE1ST TIME IVE HAD ISSUES WITH DEBT BUSTERS. DUE TO A MESS YOU MADE NB AND STANDARD BANK HAVE WITHDRAWN MY PAYMENTS WITH DEBT BUSTERS DUE TO NON PAYMENT. I HAVE ALL THE EMAILS AS PROOF. APPOLOGISING FOR THE MISTAKES. HELPS ME NOTHING BECAUSE NOW I HAVE TO MAKE TH PAYMENTS TO THE BANKS IN FULL.

ALSO..HOW IS IT EVEN POSSIBLE THAT I STILL OWE ALMOST THE FULL AMOUNT I PURCHASED MY CAR FOR IN 2013????? IVE BEEN PAYING MY CAR FOR SEVEN YEARS!!! BOUGHT IT FOR R220K STILL OWING R190K SAME WITHE BANKS. IVE BEEN PAYING 5 YEARS STILL OWING ALMOST THE SAME AMOUNTS THE LOANS WERE FOR!! NEDBANK OVERDRAFT WAS PAID OFF NOW THEY CALL AND WANT MONEY!!!!!

I SAW THE EPIODE ON DEBT BUSTERS ON CART BLANCHE AND WILL TAKE THIS FURTHER WITH THEM AND ALSO THE NCR IF NEEDED. IN FACT, I HAVE AN ACTIVE CASE LOGGED WITH THE NCR. I AM WAITING FOR FEEDBACCK FROM DEBT BUSTERS FIRST.

IT IS NOT POSSIBLE THAT I STILL OWE THAT MUCH MONEY ON MY CAR STILL. YE IVE HAD A FEW GRACE MONTHS DUE TO UNEMPLOYEMENT BUT THE AMOUNT OWING IS WRONG!!!!!

IT SHOULD HAVE BEEN PAID OFF ALREADY..SEVEN YEARS AFTER THE PURCHASE AND I STILL OWE R190+K I WILL BE SENDING THIS COMPLAINT TO MFC AS WELL. THIS IS NOT ON!

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply17 Aug 2020, 09:03
Official
Dear Jean-Louise du Plessis

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters