Cant sort debit orders payments out with bank statements

After making every debit order since april till today. Debtbusters cant allocate payments thats been redibeted after 7 days the same month.can a company be so stupid and ***********. I have sent all the proof via bank statements as they asked me. And still not fixed now the are so stupid saying i must send proof odf payment from debit orders into their account i want my account fixed i ****ing fed up with this ****ed up company ill take legal action because all my payments has been done and that thats was not payed to my accounts i want payed back into my account