AJ
Ashleigh J

1 reviews | Active since Jun 2015

08 Jul 2022, 12:41

Cancellation and refund

I requested to cancel the debt review process Sunday evening and received a response Monday however, haven't heard anything about the cancellation and refund yet and its been a full week

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply08 Jul 2022, 12:49
Official
Dear Ashleigh J

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 
AJ
Ashleigh J's update13 Jul 2022, 12:52
Reviewer Update
I am still waiting for my refund of June debit please and I want the service cancelled immediately!!
AJ
Ashleigh J's update18 Jul 2022, 09:59
Reviewer Update
This company really does not care about their customers