1 reviews | Active since Mar 2017

05 Nov 2020, 12:23

Cancel my Debt review!!!

I app**** for debt review since 2014/2015, reason been I was pregnant and went on maternity leave. I received such terrible service from Debt Busters SA in Cape Town that I decided to pay my debt directly with the creditors. Which I did. I have been trying to get my name cleared with a clearance certificate for months now. I have submitted my paid up letters to *** & ***. the last company I owe does not exist, now I am been ignored from Debt Busters again. On what to do next. its 2020 and on my credit profile its shows Im still on debt review. thats 6 years for under R 20 000. 00 debt!!!!!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply05 Nov 2020, 12:29
Official
Dear Chantelle-Lee Juretic

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters