CB
Cameron B

1 reviews | Active since Sept 2021

28 Sept 2021, 11:33

C, B

Very bad experience with Debt Buster. Causing lawyers to be on my case, after they told me that my one account had been paid up and was taken out of debt review. Its been 3 weeks now that I am trying to sort out this issue with them. I have been in contact with more than 3 different people. Still waiting for someone to contact me from Debtbusters to sort out the issue, which they caused.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Sept 2021, 11:35
Official
Dear Cameron B

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters