Best customer service

I called debt buster yesterday to make a follow up on the status of my application. Petra answered the phone and jerrrr!, that lady offered the best service ever. She was updating me on every step she was taking. She will update me when she keeps me on hold. She ensured me that she sent the message to Kundai so that I could get a call as soon as Kundai is available.I wish other companies can also give their people training.