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Moloi M

1 reviews | Active since Oct 2023

15 Aug 2024, 13:21

Being ****** of my financial freedom

Debtbusters SA has turned my life upside down. I joined them so that debt is consolidated and paid off. Ok fast forward I acquired arrears since they underpaid the bank.On realising that they are fighting a losing battle they handed the account back to me to pay it from my account. To my surprise after few months from October to March it was in the legal collection section of the bank.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply15 Aug 2024, 13:24
Official
Dear Moloi M,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters