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John S
1 reviews | Active since Jun 2013
31 Oct 2025, 19:53
******* Behaviour
<div>I signed up after loosing half my income - all went quick then they added an account onto my restructuring that hasn't appeared on my credit profile for over 10yrs - my credit record and score is clean and they added some account i dont know about - all correspondence they r3fuse to reply in writing where the account comes from and to give me details - i would not recommend debt busters at all as they quick to sign you up but then do things ********* and with numerous emails they refuse to reply in writing which I want so rather go elsewhere for your debt assistance</div>
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DebtBusters SA's replyOfficial
03 Nov 2025, 08:14Dear John,
Thank you for taking the time to share your feedback regarding your experience with us at DebtBusters. We sincerely regret to hear about your concerns.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Thank you for your understanding.
Best regards,
DebtBusters Team
DebtBusters SA's reply03 Nov 2025, 08:14
Official
Dear John,
Thank you for taking the time to share your feedback regarding your experience with us at DebtBusters. We sincerely regret to hear about your concerns.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Thank you for your understanding.
Best regards,
DebtBusters Team