1 reviews | Active since Dec 2017
Be careful for DebtBusters.
I started my journey with Debt Busters in March. When I contacted them for help, they were very excited to help. The consultant who helped me, was full of promises that I can email him any time when I have questions. Well, that is exactly what I did. I got some smses from them which I did not understand. I wrote three emails to him and got no reply whatsoever. I started calling and he was just never available. Later on, a lady called Imaan Roode contacted me and appologise a lot that I experienced this. She clarified everything to me and she also told me to write to her should I have any questions. I got a strange sms 2 weeks a go. I wrote to her and guess what, 2 weeks later and 3 emails later, no reply. At this momen I am looking for another company who can take over my debt review. A company who will listen to their clients
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
