Battle to receive a settlement balance

Good day Sir/Mam

Trust you are well. I contacted the call center the 16/07/2026 and was told 10 business I will receive my balance statement so I can settle my debt.

Today is the 13/09/2026 almost 2 months waiting for a statement.

When I called the call center again in August I was told she will escalate as the Lenders are not giving the settlement balance

Initially I requested as at end of July 2026 but I need one end of September 2026 my balance excluding interest.

All I want to do is settle my debt by the looks of things and process maybe I will only get this eight next year

Please feel free to contact me on the below

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