1 reviews | Active since Sept 2017
Bare minimum service
<div>First of all, "only pay what you can afford" is a lie. They never even went into second gear with my negotiations. They are only active in the first month when it comes to taking shy of R20K your money and adding insurances that you already have. I followed up with them for months regarding the negotiations and the response was always that they are still busy with them and the chief negotiator will call me back. Eventually, the bank terminated my debt review and my installment went back to normal, all but wiping out the claimed saving shown on my Dashboard. Their response to this was "they are still busy and the chief negotiator will call me back". I have now personally made a payment arrange with the bank who were on the verge of handing me over, despite the aftercare fees that I am paying Debtbusters. We are now playing a game where they ignore my emails requesting them to cancel the debit order.</div>
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
