AS
AJay S

1 reviews | Active since Feb 2017

25 Aug 2022, 12:43

Bad service, not getting back to me

Been waiting for 2weeks for a response!!! keep on getting automated responses.

For a company handling my finances, it's shocking and I want to cancel!!!!! I would rather pay my 1 creditor directly which I have left under this program.

call me asap to sort out the cancellation, calling you is also a waste of airtime, holding on for 20+ minutes!!!!

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Aug 2022, 12:49
Official
Dear Ajay S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters