FT
Fungile T
1 reviews | Active since May 2018
18 Aug 2023, 13:52
Bad Service From the Clearance Department
I have received my clearance certificate and Debt busters has sent it to the relevant companies. This was done on the 27 July... I followed up with Experian to find out why they have not updated my status and was told a screenshot was emailed to *** on the 28th July to update the F2 status but no response was received. I have sent emails to Andiswa Faas *** & *** but have not received any response. Can someone attend to this urgently?
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Replies (2)
DebtBusters SA's replyOfficial
18 Aug 2023, 14:54Dear Fungile,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply18 Aug 2023, 14:54
Official
Dear Fungile,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
FT
Fungile T's updateReviewer Update
07 Sept 2023, 09:29My issue is still pending. My life is at a stand still while I wait its been 29 days of waiting.
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Fungile T's update07 Sept 2023, 09:29
Reviewer Update
My issue is still pending. My life is at a stand still while I wait its been 29 days of waiting.