MG
Maureen G
1 reviews | Active since Apr 2022
25 Apr 2022, 22:35
Bad service from debtbusters
They contacted me on the 20th April 2022 Everything sounded good filled in the application form and also told my husband to sign on the 22th they contacted creditors but we realized we made a mistake and debt review is not a good thing it affects your credit record we are not even blacklisted or behind on our debts phoned the consultant Xolani Jack the whole day on 25th April 2022 to cancel the application but everytime he is busy or he will get back to you I don't know what to do now phoned my creditors they say they can't assist me he must forward 17.2A form to remove it and I don't want a bad credit record I don't have a lawyer don't know what to do now . Can someone give me advice please
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DebtBusters SA's replyOfficial
26 Apr 2022, 07:31Dear Maureen G
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
DebtBusters SA's reply26 Apr 2022, 07:31
Official
Dear Maureen G
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.