Bad service from DebtBusters

Hello Peter I have been a customer for DebtBusters since 2017.As to date I have bèen constantly paying my accounts through debt Busters.I have sent them numerous emails requesting detailed explanation as to how long I still have in making payments. To date I have not received any response.i have also been in contact with them telephonic and send numerous emails about one of my creditor's harassing me and no answers.i have also WhatsApp them where I get a response from them saying I must contact the consultant who is working one my account.I keep on explaining that I do not know who the consultant is and that they must look him/her up for me and contact me but the response still is that ,that is not the platform for such issues.can I please get help 😀