Bad service from debt busters Consultant

Complaint regarding poor service from Consultant Nelisiwe

Will like to express my extreme disappointment and frustration with the service I received from Debt Busters Consultant, Nelisiwe.

Since May, I have been requesting a refund, but Nelisiwe has consistently failed to assist me. Today's conversation was the final straw. After waiting 20 minutes to speak to her, she told me to "let go" of the money, claiming it's been too long. When I insisted that it was my money and I needed it, she abruptly hung up the phone. I mean that's an unprofessional behaviour and lack of empathy. So dissapointed.