BAD SERVICE FROM DEBT BUSTERS

I registered with Debt busters, and I was told that my cheque account will not be debited, to my surprise it was debited.

I asked the consultants by the name of Sisanda to call the bank for the refund, he said Sorry about this- the quickest resolution is to visit a branch and request that the pay that refund into your savings account. There is a checklist at the Bank to make sure that refunds are not paid into overdraft accounts.

I called Nedbank and they told me that the consultant from Debt busters must call Nedbank.

I am so frustrated, i hope i get assisted. Regards,