TM
Tholakele M
1 reviews | Active since Mar 2021
14 Jul 2022, 08:25
Bad service
Very bad service this company have, I have since called them to cancel my application because there is no clear answer as to how long I will be paying it, it's been three months now since I joined them and my debts are going up instead of going down, I called them to cancel as I want to pay my debts by myself and have since been told that my application is sent to the manager they will get to me the same thing they told me when I wanted them to tell me the number of years I will be paying them since the 1st person I spoke told me about 2 years but others say they don't know.. Please help me by canceling my application I will pay my own debts😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
14 Jul 2022, 08:30Dear Tholakele M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
DebtBusters SA's reply14 Jul 2022, 08:30
Official
Dear Tholakele M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
Regards,
DebtBusters
TM
Tholakele M's updateReviewer Update
08 Aug 2022, 12:03Good day
I wrote a review last time and got contacted, I thought things will be better but things are actually worse, I called you again to cancel my application but was put on the line until my airtime got finished, so please cancel my account so I can pay my debts myself because now am getting calls from attorneys because my account are not being paid... Please cancel my account I will pay them myself... Joining this company was supposed to make things easier but if am gonna get calls from attorneys about my accounts then it's not looking good... Please just cancel my account
I wrote a review last time and got contacted, I thought things will be better but things are actually worse, I called you again to cancel my application but was put on the line until my airtime got finished, so please cancel my account so I can pay my debts myself because now am getting calls from attorneys because my account are not being paid... Please cancel my account I will pay them myself... Joining this company was supposed to make things easier but if am gonna get calls from attorneys about my accounts then it's not looking good... Please just cancel my account
TM
Tholakele M's update08 Aug 2022, 12:03
Reviewer Update
Good day
I wrote a review last time and got contacted, I thought things will be better but things are actually worse, I called you again to cancel my application but was put on the line until my airtime got finished, so please cancel my account so I can pay my debts myself because now am getting calls from attorneys because my account are not being paid... Please cancel my account I will pay them myself... Joining this company was supposed to make things easier but if am gonna get calls from attorneys about my accounts then it's not looking good... Please just cancel my account
I wrote a review last time and got contacted, I thought things will be better but things are actually worse, I called you again to cancel my application but was put on the line until my airtime got finished, so please cancel my account so I can pay my debts myself because now am getting calls from attorneys because my account are not being paid... Please cancel my account I will pay them myself... Joining this company was supposed to make things easier but if am gonna get calls from attorneys about my accounts then it's not looking good... Please just cancel my account