LS
Latita S

1 reviews | Active since Nov 2021

28 Feb 2022, 15:33

Bad Service Ever

Debt-busters agent by the name of Annita G put my account that was not owing under debt review and I am now unable to get my paid up letter. I have been requesting a callback from Annitta G and requested that they provide me with a person who will be able to assist with my query but no luck. Whenever assistance is needed no-one is there to assist. I need this to be sorted ASAP or I will be taking this way further than what you guys expect.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Feb 2022, 15:34
Official
Dear Latita S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.