LJ
Laz J

1 reviews | Active since Nov 2023

14 Nov 2023, 05:06

Bad service

Since I joined 2023, never missed a payment. My capitec acc is not paid. It has been handed over to collections.

I have communicated with DebtBusters that the accounts is not paid. Now I'm getting calls from collection people but I'm under DebtBusters. Very bad service

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Nov 2023, 07:58
Official
Dear Laz J

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.