IN
Ipeleng N
1 reviews | Active since Apr 2022
20 Jul 2023, 15:10
Bad service
With Debt Busters, I had a really negative experience. When I decided not to proceed with the application for a debt review in 2021, one of their consultants, Bruce Martin, processed it and I filed a complaint against him. To date, I have not received any assistance from the organization and I have a debt review flag that I never gave the go-ahead for. They continue to write me to let me know that it is being looked at.
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Replies (2)
DebtBusters SA's replyOfficial
20 Jul 2023, 15:11Dear Ipeleng,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply20 Jul 2023, 15:11
Official
Dear Ipeleng,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
IN
Ipeleng N's updateReviewer Update
24 Jul 2023, 11:28Till today, I have not received any call from your organization and the email addressed you referred me to is the email address I have been using to lay a complaint.
IN
Ipeleng N's update24 Jul 2023, 11:28
Reviewer Update
Till today, I have not received any call from your organization and the email addressed you referred me to is the email address I have been using to lay a complaint.