MM
Micheal M
1 reviews | Active since Sept 2015
06 Jan 2023, 16:16
Bad service
I'm waiting on clearance certificate - I have been sending paid up letters. They said 7days to obtain credit clearance. Each time u have to phone for status updates. Still not having my clearance. I need day time day updates.
When I phone in today, they said I've reach them out of office hours. Is still 16h00 and their office hour is only 17h00. Now I'm confuse.
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
06 Jan 2023, 18:22Dear Klaus K,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
DebtBusters SA's reply06 Jan 2023, 18:22
Official
Dear Klaus K,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards
Debt Busters
MM
Micheal M's updateReviewer Update
10 Jan 2023, 06:58Thank you sumaya for responding fast with all necessary documents.
MM
Micheal M's update10 Jan 2023, 06:58
Reviewer Update
Thank you sumaya for responding fast with all necessary documents.