BAD SERVICE DELIVERY

I have had nothing but bad service with this company since I joined in 2012. It was the worst decision of my life and today I am still paying for it. A process that was supposed to be easy and simple has turned into a 3 year nightmare. I settled all my debts in March 2015 debt busters failed to assist me at the time with clearing my name and in 2018 the nightmare continues. I have requested my credit clearance certificate and i was told it takes 24-48 hours to issue and 2 weeks later I am still struggling to receive this important piece of document I need. It might not be important to you debt busters but its important to me to be able to start fresh again. Yet I cannot do it becausse no one from the debt busters team has been able to respond to me to give me my clearance certificate. This week alone I received a call from the CEO's office a lady by the name of Faeda Charles apologizing for teh delay and that my certificate will be emailed to me by the end of the day. Well Faeda I am still waiting, it is Thursday afternoon and no response from you or any one else who was supposed to be assisting me. You guys are so quick to state or tickets are resolved just for statistics sake but meanwhile back at the ranch you have unhappy customers whose issues have not been resolved. I will never recommend your company to anyone in need of debt assistance, To Sinozuko Seti you too, gave me the impression you were working on my matter no response email from you either. Meanwhile I have to put my life on hold and stop my process of wanting to by a home because of an *********** company like Debt Busters SA. You guys suck, one star is too much for you right now you deserve a zero.