DN
Dinny N

1 reviews | Active since Apr 2019

10 Jul 2023, 11:20

BAD service debt review

This debt review company is not good. At first they were paying properly until I paid my account fully before the record time then the issues started. They will make you pay what they breached with the creditors on your behalf. I am done paying them they even confirmed and cancelled the life cover I was paying to cover my debts should something happen to me while with them.

They cancelled the life cover after confirming the accounts are paid up. To my surprise they want to debit this month with the account that was not there last month, that they confirmed its paid up by June. This people are **** and will not tell anyone to use them.

They don't want their customers to finish paying. Bad, Very bad company to associate with

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply10 Jul 2023, 11:27
Official
Dear Dinny N,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters.


DN
Dinny N's update10 Jul 2023, 11:49
Reviewer Update
Will be waiting for the call