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Yolande E

1 reviews | Active since Jan 2012

12 Jul 2022, 10:55

BAD SERVICE

Excellent service to get you on board. The worst service on earth to leave or clear your name. I have sent all my paid up letter of creditors which I settled my accounts with. BUT I keep on getting messages about missed payments etc etc. Then I did a credit check this morning and suddenly I am in arrears with R 9 000 and something...eish after I sent my paid up letters. If you send emails you get a response back that they have a severe backlog due to high volume calls....no wonder. Please contact your buddies at Hyphen and send them my paid up letters please

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Replies (1)
DebtBusters SA
DebtBusters SA's reply12 Jul 2022, 11:21
Official
Dear Yolande E
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters