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shafeeqah E
1 reviews | Active since Jul 2021
12 Jul 2021, 07:44
Bad service.... continued with the transaction after I said I am not interested and I did not give all documentation that was requested.
When sales are needed they will call you every minute of the day. I received a call from them spoke to an advisor by the name of Simon Martin, he went ahead with the submission after I told him I'm not interested. My cards are now all blocked. I tried contacting debtbusters on numerous occasions I eventually got hold of Simon he told me my portfolio will be sorted. To my disbelief its been almost 2 weeks and nothing has been sorted. Pathetic service and now I'm left to sort out their mess.
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DebtBusters SA's replyOfficial
12 Jul 2021, 11:03Dear Shafeeqah E
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply12 Jul 2021, 11:03
Official
Dear Shafeeqah E
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters