MB
Miyelani B

1 reviews | Active since Jun 2017

26 Aug 2020, 23:36

Bad service

Guys I'm sick and tired about you why are you debiting the old amount while I requested few policies to be cancelled? And you didn't bother your self to come back to me regarding the feedback of my refund as I have requested this.i will never recommend you guys and I'm thinking to cancel entire contract and find other service providers if you can't resolve this.i have send an email to Sumaya deadwood s/he didn't bother to respond on to escalate my query to manager. Why you also debit my acc before the debit day

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply27 Aug 2020, 07:29
Official
Dear Miyelani B 
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconveniences.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kind Regards
DebtBusters