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Mueen M

1 reviews | Active since Nov 2023

10 Nov 2023, 15:18

Bad service

Bad Review taken down got a missed call They sent a email saying they tried but could not get hold of me... I call back speak to some1 they said will call back still no call... Why are your agents so useless at they jobs? What is so hard in calling a client... When you want the business you guys call 24.7 till some1 answers... But when we need help we must run after you guys...

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Replies (1)
DebtBusters SA
DebtBusters SA's reply10 Nov 2023, 15:21
Official
Dear Mueen M

Thank you for making us aware of your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.