ZR
Zunaid R
1 reviews | Active since Feb 2023
16 Feb 2023, 23:39
Bad service
I'm very disappointed in the service iv received. Iv been getting harassment calls from one of my accounts stating that my debt review has been terminated as debt busters didn't finalize the arrangement. I have been sending emails no one ever responds its always passed to another person or department. Their phone lines never work. I just want to cancel everything and just struggle on my own I came to debt busters for help but all they helping me with is added stress. Please help me
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DebtBusters SA's replyOfficial
17 Feb 2023, 08:07Dear Zunaid M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
DebtBusters SA's reply17 Feb 2023, 08:07
Official
Dear Zunaid M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.