SK
Sipho K

1 reviews | Active since Apr 2012

21 Feb 2022, 09:23

bad service

IDM group (Debtbusters) you did enquiry on my ITC as some company phoned me in regards to loan. I told them I might be interested on business loan and transferred me to your company and you did enquiry on my ITC

I just need a letter from you confirming that I'm not under debt review and I don't have any product with you.

I have been phoning your company but I'm not getting any assistance which I'm not happy about, I'm using my time and money to get this letter.

0
Replies (3)
DebtBusters SA
DebtBusters SA's reply21 Feb 2022, 09:25
Official
Dear Sipho K

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.
SK
Sipho K's update21 Feb 2022, 10:53
Reviewer Update
please contact me urgently I don't luxury of time
DebtBusters SA
DebtBusters SA's reply21 Feb 2022, 10:56
Official
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.