MN
Musa N
1 reviews | Active since Oct 2020
11 Oct 2020, 17:44
Bad service
In 2014 I joined debtbuster with my wife and we were hoping that It could help us into paying our debts but were realised that it was not working as we saw that we could do much better so we decided to withdraw in 2015. We were provided with a 17.4 and were told that they would notify our creditors and the bureaus, but its 2020 and nothing was done when we call transunion they tell us about being under debt review and i tried calling and communicating with them to update DHS system an provide a 17 w form as requested by transunion but all that's happening is I'm being taken from pillar to post and struggling to find a job to provide for my family because of something which should have been updated by someone out there.If people I trying to get a third party to help in clearing their debt I suggest not to go under debt review and especially with debtbusters.
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Replies (3)0
Replies (3)
DebtBusters SA's replyOfficial
12 Oct 2020, 09:16 Dear Musa N
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply12 Oct 2020, 09:16
Official
Dear Musa N
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
MN
Musa N's updateReviewer Update
16 Feb 2021, 08:06Sine the last review I wrote in October 2020 to date ,nothing was done from debt busters as I'm still appearing as being in debt review with transunion, I don't know who to talk to anymore as I'm not considered important and yet again my life is stuck as I cant even get a job because of that.All I'm asking is for someone to update the DHS system for me to be cleared. If there's a CEO or contact miner for one of the higher people to contact me back or should I rather go to the ombudsman for assistance.
MN
Musa N's update16 Feb 2021, 08:06
Reviewer Update
Sine the last review I wrote in October 2020 to date ,nothing was done from debt busters as I'm still appearing as being in debt review with transunion, I don't know who to talk to anymore as I'm not considered important and yet again my life is stuck as I cant even get a job because of that.All I'm asking is for someone to update the DHS system for me to be cleared. If there's a CEO or contact miner for one of the higher people to contact me back or should I rather go to the ombudsman for assistance.
DebtBusters SA's replyOfficial
16 Feb 2021, 08:49Dear Musa N
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply16 Feb 2021, 08:49
Official
Dear Musa N
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters