1 reviews | Active since Sept 2019
Bad service
I was in a situation whereby I couldn't afford to pay my creditors. Out of desperation, I came across debt busters info on 1 of the socials, left my info for them to contact me. I did not get full information about the debt review, only read the telephonic contract they sent after I had got it.
Their contract said I can cancel the contract within 30 days if I'm not happy with what is stipulated in the contract.
Ofcourse I was not happy with what was in the contract and I called in to cancel the contract. Only to find out that months after that this company has been going on my account trying to debit my account.
1 of their consultants called me months after that telling me that even if I had cancelled the contract my name will forever be under debt review. My life is stagnant now because of this, I cannot do anything.
I think going to the ombudsman is the only way. I'm suing this company with every cent that I have got.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
