DB
Dudu B
1 reviews | Active since Jul 2018
17 Feb 2022, 09:28
Bad service
I was with debtbusters from January 2020, then November 2021 i settled all my accounts i try to notify them not to deduct any amount on December payment but they go ahead with their debit. December and January i was calling them asking for refund but nothing happening, they received all paid up latters on 1st week of December but still they took my money on 15 of December all i want is my refund for December installment please.
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Replies (2)
DebtBusters SA's replyOfficial
17 Feb 2022, 09:39Dear Dudu B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
DebtBusters SA's reply17 Feb 2022, 09:39
Official
Dear Dudu B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards,
DebtBusters.
DB
Dudu B's updateReviewer Update
15 Mar 2022, 06:17Thank you so much i received my refund.
DB
Dudu B's update15 Mar 2022, 06:17
Reviewer Update
Thank you so much i received my refund.