Bad Service

<p>Ive been under debt review since 2013 and ive never skipped payment, in August 2016, I managed to settle most of my debt with one account outstanding, ever since I had problems with DB. I've submitted the paid up letters that I requested myself and when I emailed the letters to DB they either didnt receive it or they are requesting it from their side, which will take how many working days.... I have been enquiring about my clearance certificate for weeks and i was told last week by Pumlani that they waiting for managers to sign it off and today 15.12.16 I called and enquire again just to be told they need paid up letter from FNB...that was not what he told me on 12.12.16. Its been so long and everytime its same old story, not all paid up letters received but it was emailed to them, some even in April 2016....bad service is an understatement, not returning calls or provide feedback....really how long must one wait to get clearance certificate when debt is paid up??? Will not recommend anyone to DB not at all!!</p>