AO
Anita O
1 reviews | Active since Dec 2017
14 Feb 2019, 10:14
Bad response re-feedback on queries.
Since last year November I've been battling to get feed back from Debt busters regarding my FNB Account balance. I've reached the end of my debt review and all of a sudden I'm handed over by FNB According to my lawful agreement I paid this account up already. I've dealt with debt busters to resolve this matter,but to my disappointment I don't get the response I need up till now.
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DebtBusters SA's replyOfficial
14 Feb 2019, 11:19 Dear Anita Please note that your review will be escalated to a Senior Manager who will investigate and revert back to you within one business day. For future escalated queries, please email to *** We also encourage our clients to utilise our online client portal www.smartcents.co.za, where you can log in and view your specific payments and accounts as well as other relevant information to help you in the debt counselling process. You can also log queries on this platform and liaise directly with a Relationship Manager. Regards The DebtBusters Team
DebtBusters SA's reply14 Feb 2019, 11:19
Official
Dear Anita Please note that your review will be escalated to a Senior Manager who will investigate and revert back to you within one business day. For future escalated queries, please email to *** We also encourage our clients to utilise our online client portal www.smartcents.co.za, where you can log in and view your specific payments and accounts as well as other relevant information to help you in the debt counselling process. You can also log queries on this platform and liaise directly with a Relationship Manager. Regards The DebtBusters Team