FF
Fairoza F

1 reviews | Active since May 2013

29 Aug 2023, 15:14

Bad experience

My home loan is about to exit cause debt busters negotiator agreed to a proposal that she signed to start immediately knowing full well that I was still paying the lawyers fees and now the home loan wants the areas and they taking 3 months and pending trying to sort this out

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply29 Aug 2023, 15:16
Official
Dear Fairoza,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.