GR
GERT R
1 reviews | Active since Jul 2019
24 Feb 2023, 13:55
Bad Debtbusters!
I have been with Debtbusters for more than one year. Got an email from one of my accounts that it is in arrears. I contacted Debtbusters and they assured me it is being paid and must just be updated. Now it is updated but still in arrears. Now trying to get ahold of them is a northern story. You approach them because you need help but seems like once you sign the contract they don't care about you. One tells you to contact that one and that one tells you to contact another person!
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DebtBusters SA's replyOfficial
24 Feb 2023, 13:56 Dear Gert R,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Best regards,
DebtBusters SA's reply24 Feb 2023, 13:56
Official
Dear Gert R,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is ***.
Regards,
DebtBusters.
Best regards,