1 reviews | Active since Aug 2020
Bad customer services ever.
The company has bad customer service, I wrote the email In March requesting to stop or suspend debit order because I wanted to settle my last 2 loans I'm left with on their profile, I kept on doing follow ups even during the beginning of April and guess what none of those emails where responded. I send maybe 3 emails of follows after the original email but none was responded. I also requested them to request settlement letters from the 2 creditors that are left so that I can make payment on 15th and today is 12th of April, I'm just left with 2 days before payday with no response from debt busters. Positive or negative response is a response, atleast should there be a response I wouldn't be typing this massage.
Last month I settled credit card and they paid money to creditor after I settled the card and creditor refunded the money to them, please send back the money to my account because I will be settling the accounts in the next coming 2 days.
I never received my feedback in terms of the money that was returned to you by African Bank.
Same thing will happen now with the money you are going to deduct tomorrow, the day you decide to pay my 2 outstanding loans which is African bank and maxi credit solution, you will find them paid and closed and the money will be returned to you again and you will just keep it with you like you did with the first one hence I wanted to stop the debit order to avoid that.
If your customers or clients are as important as you say you should have called me or communicated with me via email to try to sort this matter the day you saw first review but you opted to be silent like always.
I never received my feedback in terms of the money that was returned to you by African Bank.
Same thing will happen now with the money you are going to deduct tomorrow, the day you decide to pay my 2 outstanding loans which is African bank and maxi credit solution, you will find them paid and closed and the money will be returned to you again and you will just keep it with you like you did with the first one hence I wanted to stop the debit order to avoid that.
If your customers or clients are as important as you say you should have called me or communicated with me via email to try to sort this matter the day you saw first review but you opted to be silent like always.