1 reviews | Active since Dec 2014
BAD CUSTOMER SERVICE AT DEBT BUSTERS
I am expiriencing a bad custermer service with debt busters consultants.I have a query that I have logged with debt busters since October 2017 but not resolved till now.I have been making follow ups somtimes they respond somtimes they do not.I have escalated to the people I took the service with but not winning.
Happy Sipho Mahlangu ********** 510 Consumer Number: ********** 000128B
Dear Happysipho
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above, we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed, a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters
Dear Happysipho
Thank you for letting us know about your recent experience with DebtBusters. We apologize for our service not meeting your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistent reliable and an exemplary level of customer service. Based on the events and circumstances outlined in your report above, we did not meet our goal nor deliver on the level of service you are accustomed to.
To ensure your concerns are addressed, a dedicated manager will contact you within a business day to address your concerns raised and hopefully regain confidence in our company once again.
Kind Regards
DebtBusters